PRIVACY POLICY and Security

We are committed to safeguarding your privacy. Please read the following policy to understand how your personal information will be treated as you use our services.

The Security We Use to Protect Your Information

We use SSL (Secure Sockets Layer) technology to protect all data transmitted between browsers and our servers. In order to use the site, users are required to be running an SSL-capable browser.

What Information We Collect From You

  • We collect various types of personal information about you during the normal course of offering and providing real estate and/or mortgage services. This includes but is not limited to: Information you provide in order to purchase a home and/or obtain a home loan including your name, phone number, address, social security number, email address, employer's name and address, income, assets, liabilities, and answers to questions of both personal and financial matters; communications from you regarding your loan(s) such as a change of employment; information obtained from third parties such as consumer reporting agencies or credit bureaus, employers, depository institutions and others, that we use to evaluate a loan application; information that we may gather in compliance with certain laws and regulations, such as the Home Mortgage Disclosure Act.

  • Sharing of the Information Gathered on This Site

  • We are the sole owner of the information collected on this site. However, in order to process your loan we must share some of the information with certain third parties. These third parties include: appraisal companies, credit agencies, lenders, mortgage insurance companies, title and escrow companies.

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    We may collect and use user’s personal information for the following purposes:

    · To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

    · To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.

    · To improve our site: To send messaging to those individuals when they have consented to such messaging.

    · To complete the services requested: Information is used to complete the service requested by the user.

    We also use a third party, Lender Home Page, Loanzify secure mortgage application, and other web vendors, to host our web site, including our online data collection forms. The web vendors have access to the user information for purposes such as maintaining the site.

  • How users consent to messaging

  • · The user fills out a form on the website where they can consent to receive notification messages from our company. The messaging disclosure is displayed to users by this form.

    · By submitting your phone number, you are authorizing us to send you text messages and notifications. Message frequency may vary. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

  • What Cookies Are and How They Are Used

  • A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Our site has programs that use cookies to maintain session information to remember who you are as you go from page to page. To protect your privacy we do not use cookies to store or transmit any personal information about you on the Internet.

External Links

This site contains external links (links to other sites). We are not responsible for the privacy practices or the content of such web sites.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact us.

Updating or Deleting Your Information, Including Demographic and Profile Data

You may update or delete your information at any time prior to completing an online data form. Once your online form is completed and submitted, you will not be able to change any of the information online. You will need to contact us via email, phone or postal mail to request that we update or delete your information.

Demographic and Profile Data

We may share certain aggregated demographic and profile data with government agencies. Aggregate data excludes information that would enable any individual to be identified. We also collect certain data (including your IP address) about your visit to our web site in our log files to enable us analyze site traffic and gather broad demographic data. The data in our log files are not linked to personally identifiable information.

Legal Requirements and Disclosures

License Information

Star Mortgage is currently accepting automated loan applications from our web site in the following states:
Massachusetts WE ARRANGE BUT DO NOT MAKE LOANS.

Even if your state is not listed, still feel free to browse our web pages.
You'll find all the information you need to make an informed decision when
financing a home. We'll see you in your state soon.

Licensed Massachusetts Mortgage Broker NMLS #1206

Star Mortgage® USA

Star Financial Services, Inc.

Privacy Policy Notice

In Compliance with the Gramm-Leach Bliley “Privacy of Consumer Financial Information Act”

Keeping private information secure is a top priority at Star Mortgage. We recognize the utmost importance of keeping information provided to us strictly confidential and secure. Whether you are a Consumer shopping for a mortgage loan or a customer making an application for a mortgage loan through Star Mortgage®, you can be assured that the information provided to us will remain strictly confidential in compliance with the Gramm-Leach Bliley “Privacy of Consumer Financial Information Act”. We have prepared this notice to advise you of our privacy policy and how we handle the non-public private information you provide to Star Mortgage® and its employees. Star Financial Services, Inc. a Massachusetts Corporation operates it business under the trade name Star Mortgage® which is our trademark and it is duly registered at the United States Patent and Trademark Office.

Your privacy is our utmost concern.

Our polices and practices to protect your personal information are as follows;

We protect personal information we collect about you by maintaining physical, electronic, and procedural safeguards that meet or exceed applicable law. Third Party Vendors; ie: Closing Attorneys and Title Companies who have access to limited personal information must agree to follow appropriate standards of security and confidentiality. We train people who work for us, how to properly handle personal information, and we restrict access to it.

This notice is provided to you pursuant to the “Privacy of Consumer Financial Information Act” and the “Federal Trade Commission’s implementing regulation; 16 CFR Part 313.

How we collect information about you

1.) We collect non-public personal information about you from the following sources;

  1. Information we receive from you directly when you complete an application or other forms;
  2. Information about your transaction(s) with Star Mortgage®
  3. Information we receive from a consumer credit reporting agency.

2.) WE DO NOT DISCLOSE ANY NON-PUBLIC PERSONAL INFORMATION ABOUT OUR CURRENT CUSTOMERS OR FORMER CUSTOMERS TO ANYONE, EXCEPT AS PERMITTED BY LAW.

3.) WE DO NOT DISCLOSE ANY NON-PUBLIC PERSONAL INFORMATION ABOUT ANY CONSUMER, WHICH DISCUSSES MORTGAGE FINANCING SERVICES WITH US, TO ANYONE, EXCEPT AS PERMITTED BY LAW.

4.) We restrict access to non-public personal information about you to those employees who need to know certain information about your finances, in order to assist you with your mortgage financing needs or requested loan origination services that we provide to you.


Registered Service Mark
© 1998-2008 Star Mortgage® - Star Financial Services, Inc. - All Rights Reserved - "Star Mortgage" is our registered service mark and it is registered at the U.S. Trademark Office. NOTICE: Unauthorized use of our trade name in any manner is a violation of United States Trademark Laws and severe fines and penalties may apply if you infringe upon our "mark".

Contact Us By Email

Star Mortgage®USA

A Division of Star Financial Services, Inc.

Administrative Offices and Loan Processing Center

691 Washington Street, South Easton, MA 02375

Customer Service - Nationwide Toll Free

1 (508) 941-5616

FAX 1 (508) 941-6788

General Business 1 (508) 941-5616

Contact Us By Email