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We are incredibly grateful to Jay, who we chose as our loan originator for the purchase of our first home. Jay's expertise, professionalism, and dedication made the entire process smoother and less stressful. His guidance and support were invaluable, especially for us as first-time homebuyers, and we couldn't have asked for a better experience. Thank you, Jay!

Jay is the best loan broker I've ever worked with! Buying a home these days can involve so many different moving parts that are difficult to navigate through, but Jay can help you with all! We were buying fixer-uppers with potential issues that other lender/broker would simply move away from. But he helped us deal with each one of them and even the realtors were surprised at how knowledgeable and experienced he is. The closing was done in a little over a month, which is really fast considering we didn't skip any contingencies. If you're buying a freshly updated home with no issues whatsoever and you have a very comfortable budget and straightforward W2 income, sure you might find someone that costs a bit less. But if anything at all arises, you won't have the reliable knowledge base that Jay is to fall back to. I'm more than happy with my experience working with Jay and would not hesitate to recommend him to anyone needing a mortgage.

Jay Austin is best in class with what he does. He was so helpful throughout this whole process I highly recommend using Star Mortgage to anyone looking to have a successful experience!

Jay is awesome, talked and walked us through every detail, process could not have been any simpler. Highly recommend, will use him again for our next refi or retirement home!

First-time home buyer here! Jay Austin worked with me and my boyfriend for over a year, making sure we stayed on track to save for a house. Any time we needed a phone call, he was available. He explained everything to us in depth and made sure we understood what it was like to buy our first home! Jay was able to get us a dream home and we couldn't be happier! Jay was recommended to me by a family member and I would recommend Jay to anyone!

Jay is an amazing person/worker/profound professional. It was very convenient working with him. Jay helped my wife and I buy our first home without any issues. This man knows his stuff inside and out. Having someone as knowledgeable as him made the process easier and less stressful. Jay went above and beyond to facilitate communication and as well guiding us on zoom sessions to help us gather the information needed. He addressed questions and concerns in an exceptional timely manner. Additional important qualities demonstrated by Jay, were that he was very detailed oriented and caring for his clients. Jay is that rare to find intrinsically motivated employee. We highly recommend him to everyone.

Jay was the best and helped us every step on the way to buying our house. He would answer questions and concerns that we had anytime of day. I would highly recommend him to anyone looking to buy a house.

I'm extremely happy with Jay Austin and the other people who work at Star Mortgage. I've been using them for the past 24 years to do all of my various mortgages and refinances and have been completely satisfied with their work. I recommend them to my friends and family whenever they need mortgage services. Jay has been able to pull off miracles finding funding for my first house, my partner's lake house, and other things that we didn't think we could find funding for, but Jay made it happen for us. He gets us the best rates and does business only with legitimate mortgage companies. Jay will tell you like it is and is an extremely honest person, which is something you don't find too much in the industry. The last mortgage I just finished up was the most simple process that I've ever done. Everything now-a-days is electronic so with just a few online electronic signatures, my mortgage flew through in about 3 weeks time. I barely didn't do any work unlike previous mortgages which required me to collect more information and to send it back and forth. Star Mortgage has always taken care of me and my family and I'm grateful to have found them 24 years ago and will continue to do business with him going forward. I cannot recommend him enough!